At oke25, your privacy is more than a legal obligation — it is our core commitment. This document clearly explains how we collect, use, store, and protect your personal information as a member of the oke25 platform.
Six core data protection principles we practise every day to keep member information secure
All your personal data is encrypted using SSL 256-bit technology during transmission and AES-256 during storage. These encryption standards are the same as those used by leading banking institutions in Malaysia.
Your data is stored on servers protected by multi-layered firewalls and real-time intrusion detection systems. Our data centres comply with ISO 27001 security standards and cannot be accessed without valid authorisation.
Only specifically authorised oke25 staff may access member personal data, and only within the scope of their duties. Every access is recorded in an audit log monitored continuously by our internal security team.
Oke25 has never and will never sell, rent, or share your personal data with any third party for marketing purposes. Your information belongs solely to you and we only use it for the purposes stated in this policy.
In the event of any data breach involving your information, oke25 is committed to notifying you within 72 hours and taking immediate remedial action. Transparency is our priority in any critical situation.
The oke25 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our privacy practices in line with current legal developments to ensure the best protection for our members.
Welcome to the oke25 Privacy Policy page. We understand that entrusting your personal information to any online platform requires a great deal of confidence, and we do not take that responsibility lightly. This policy is written in plain language so you know exactly what happens with your data — from the moment you register until you stop using our platform.
Oke25 is an online gaming platform operating under a valid license and in compliance with applicable laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy applies to all users who access the oke25 platform via the website oke25.vin, the mobile app, or any other official channel provided by oke25.
Important: By registering and using the oke25 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
We are committed to full transparency in every aspect of how we manage your personal data. If at any time you have questions or concerns about how we handle your data, the oke25 Privacy team is here to help.
Oke25 only collects information that is strictly necessary to provide you with a safe, compliant, and high-quality service. We do not collect data excessively. Below are the main categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, MyKad/passport number, date of birth | Identity verification (KYC) & legal compliance |
| Contact Data | Phone number, email address | Account communications & security notifications |
| Financial Data | Bank name, account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, OS | Account security & fraud prevention |
| Activity Data | Wagering records, games played, session duration | Service improvement & responsible gaming |
| Geolocation Data | Country/region of access | Restricted region compliance & security |
Sensitive Data: oke25 does not collect sensitive data such as health information, religious beliefs, political views, or biometric data unless required by anti-money laundering (AML) laws or at the request of a competent authority.
Some information is collected directly from you during registration or while you use the platform. Technical information such as IP addresses and device data is collected automatically through tracking technologies that operate exclusively within the oke25 platform. We do not use third-party tracking tools for advertising purposes.
Every piece of information we collect is used for a clear and legitimate purpose. oke25 never uses your data for purposes unrelated to the provision of platform services or our legal obligations. Below is a full list of data usage purposes:
Verifying that you are a legitimate individual aged 18 and above through a secure KYC process.
Ensuring your deposits and withdrawals are processed accurately, promptly, and securely to the correct account.
Detecting and preventing suspicious activity, money laundering, and platform abuse in real time.
Providing more accurate and personalised assistance when you contact the oke25 support team.
Analysing usage patterns in aggregate to improve the platform's interface, performance, and overall experience.
Monitoring gaming patterns to identify early signs of problem gambling and offering appropriate self-management tools.
Marketing: oke25 will only send you promotional communications if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our support team. Once consent is withdrawn, we will stop sending promotional materials within 5 business days.
Oke25 does not sell, rent, or share your personal data with any third party for marketing or commercial gain. However, there are limited situations where we need to share certain information with trusted parties for operational and legal compliance purposes:
Contractual Guarantee: All third parties that receive your data are bound by data processing agreements that require them to protect your information and use it only for specified purposes. oke25 conducts regular assessments of all service providers to ensure ongoing compliance.
Oke25 retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or for as long as required by applicable law. Below are the general data retention guidelines we follow:
Retained for the duration your account remains active. This data is required to enable full use of all platform features and to fulfil our legal obligations.
Retained for a minimum of 7 years from the transaction date, in accordance with applicable Malaysian financial and tax laws governing business records.
Retained for a minimum of 5 years after account closure, in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
Retained for 2 years for quality assurance and the resolution of any disputes that may arise.
Retained for 12 months for security purposes, fraud detection, and system performance analysis.
Data that has exceeded its designated retention period will be securely deleted using non-recoverable deletion methods, or anonymised so it can no longer be linked to any specific individual.
Oke25 invests seriously in security infrastructure to ensure your personal data is always protected. We employ a layered approach to data security, meaning each layer of protection works together to provide comprehensive coverage.
While oke25 takes all reasonable steps to protect your data, no security system in the world can be guaranteed 100% safe. We therefore encourage you to play your part in protecting your account by using a strong password, not sharing your login credentials, and notifying us immediately if you suspect any suspicious activity on your account.
Oke25 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your settings, maintain your login session securely, and understand how you use our platform.
Cookie Management: You can manage or disable non-essential cookies through your web browser settings at any time. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for platform security and basic operations.
Oke25 does not use third-party advertising tools such as Google Ads or Facebook Pixel that track your activity outside our platform. All data collected through cookies remains within the oke25 ecosystem and is not shared with external advertisers.
As an oke25 member and under applicable data protection laws, you have certain rights regarding your personal data. oke25 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. We will provide this information within 30 days of your request.
If your data is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
In certain circumstances, you may request that we restrict how we use your data while a dispute or request is being processed.
You may request a copy of your data in a machine-readable format for transfer to another platform, where technically feasible.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will cease such processing immediately.
How to Exercise Your Rights: To submit any request related to your privacy rights, contact the oke25 Privacy team by email at [email protected] with the subject line "Privacy Rights Request". Please include your account number and details of your request. We will respond within 3 business days and complete the request within 30 days.
Oke25 is an online gambling platform that is only intended for individuals aged 18 and above. We take child protection very seriously and have a zero-tolerance policy for underage use of the platform.
Strict Warning: oke25 does not knowingly collect or process personal data of individuals under the age of 18. Our registration process includes strict age verification steps. If we determine that an account has been registered by an underage individual, the account will be suspended immediately, all funds will be returned to the relevant party, and all associated data will be deleted from our systems.
If you are a parent or guardian who suspects that your child has registered on the oke25 platform, please contact us immediately at [email protected]. We will handle this with the highest priority and complete confidentiality. For more information on responsible gambling control tools, please visit the Responsible Gaming us.
Oke25 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect your data. We are committed to keeping you informed of any material changes.
Amendment Record: Older versions of our Privacy Policy are archived and available upon request via our support email. We maintain records of all previous versions along with their amendment dates for transparency and accountability.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the oke25 Privacy team is here to help. We take every piece of feedback seriously and will work to resolve any issues promptly and professionally.
For formal complaints that our team is unable to resolve, you have the right to refer the matter to the relevant regulatory body or the Malaysia Personal Data Protection Department. oke25 will cooperate fully in any official investigation related to data privacy.